Laurance Cohan contacted me regarding a paddle he purchased a few months earlier. It had cracked, (fending off crocs I believe), but I think he just got a blade that had a manufacturing issue. I replaced it with a complete new paddle without question.
"You can put my email address and I will answer inquiries on how much I enjoyed working with you."
"I got the new paddle. I did not expect an entire new paddle, just the side that got broken. You are the most honest businessman I have dealt with in recent memory. I will recommend you to everyone I encounter."
BTW, I will be returning the broken paddle this week. I used the new paddle in Texas and it was great. The gurney goo was amazing. I coated all of my sensitive areas with it and had no rubs, chaffes or marks at all even though my longest paddle this year was only 15 miles. Great stuff. Thanks again."
"Thanks again."
"Laurence Cohen
Attorney-at-Law
New Orleans, La. 70119"
"lakeviewlaw@gmail.com"